1.1. The Company does not hold any form of data, information or personal details on the Website without your allowance.
2. Information Collection and Use
2.1. The Company is the sole owner of the information collected through the website and through all other means.
2.2. The Company will not sell or rent this information to others in ways different from what is disclosed in this policy.
3. Personal Information
3.1. The Company will ask when further information is needed that require personal identification to allow the Company and the Community to connect you.
3.2. In order to use the Coaching Services and have access to the Community, the Client must fully complete the registration process.
3.4. The Company will contact all individuals regarding the change of the Service, new Products and other offers.
3.5. The Company will use your contact details to contact you regarding the product and/or services you have requested. This includes:
3.5.1. Re-registration notifications;
3.5.2. Renewal notifications;
3.5.3. Special offers.
4. Payment Information
4.1. If the User registers to use the Services provided by Company, the Company may collect credit card information, and other payment information necessary to complete a payment.
4.2. The Company may use a Third Party to process and verify credit cards for billing purposes. This requires us to share user name, credit card number, expiration date and billing address with the credit card processing company.
4.3. When processing a payment transaction, Company will also obtain information regarding the amount of the payment and other transaction data.
4.4. The Company may transfer or disclose this payment information to a Third Party only to the extent necessary in order to complete the payment processing or as lawfully required.
5.1. The Company reserves the right to monitor online and offline sessions between all Users and for quality control of the Coaching Service provided to the Customer, with a Technical Support perspective and for enhancement of Services, in addition to all other purposes as needed by the Company.
5.2. The Company may record online and offline sessions conducted on the website, Skype, Zoom and/or the relevant social media for User reference and to assist in resolution of disputes and/or potential complaints.
5.3. The session records will also be used to improve the Service, build a support knowledge base, and/or conduct internal market research. Session record data will not be correlated with personally identifiable data about individual customers.
6.1. A cookie is a message given to a web browser by a web server. The browser stores the message in a text file. The main purpose of cookies is to identify users and possibly prepare customized Webpages for them. Use of a cookie by the Website is in no way linked to any personally identifiable information while on our site and will not infringe on the privacy of our customers.
7.1. This Website takes every precaution to protect the information of users. When the user submits sensitive information via the Website, user information is protected both online and offline.
7.2. When our registration form asks the user to enter sensitive information (such as credit card number), the information is encrypted and is protected with the encryption software.
7.3. The Company continually monitors the Website, ensuing all matters a dealt with, and everything is secure and protected. If we suspect anything then we will urgently pass any relevant information to the law enforcement.
7.4. All Users must be up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added.
7.5. The servers that the Company stores personally identifiable information on are kept in a secure environment. In situations that are required by law, we may disclose some information about our users to law-enforcement officers.
8. Newsletter / Mailings
8.1. With your consent, you can subscribe to our newsletter / mailing, with which we keep you informed about our services and individual programs.
8.2. For the registration to our newsletter / mailing we use the so-called double-opt-in-procedure. This means that after you have registered, we will send you an e-mail to the e-mail address with the request to confirm that you wish to receive the newsletter. If you do not confirm your registration, your information will be blocked and automatically deleted. In addition, we store your IP addresses and times of registration and confirmation. The purpose of the procedure is to prove your registration and, if necessary, to clarify possible misuse of your personal data.
8.3. Mandatory information for the sending of the newsletter / mailing is solely your e-mail address and your first name. The specification of additional, separately marked data is voluntary and will be used to address you personally. After your confirmation, we will save your e-mail address for the purpose of sending you the newsletter / mailing.
8.4. You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare the revocation by clicking on the link provided in every newsletter e-mail or by e-mail to firstname.lastname@example.org or by sending a message to the contact details stated in the imprint.
9. Corrections/Updating Personal Information
9.1. If User or Customers personally identifiable information changes, or if User no longer desires the Service, the Company will endeavour to provide a way to correct, update or remove User personal data provided to us.
10. Notification of Changes
11.1. The Company holds no association or affiliation with third-party brands, users or companies and solely provides a service.
11.2. Please contact the related third party in case of queries regarding permitted use and specific warranty.
11.3. The Company bears no responsibility related to any third-party content made available related to the site and we do not cover the risk the user faces while using such third-party content, products and services.
12. Online Protection
12.1. When you buy services online through the Company, authentication procedures allow us to confirm your identity.
12.2. The Company is not responsible for any third-party in relation to any protections.
13. Scam Prevention/Identity Theft
13.1. The Company holds no responsibility or liability in the case of any Scam.
13.2. No user should Communicate or use any methods outside of the websites systems as to prevent scams.
13.3. With common sense, usage of online sources and preventive measures, you should be able to be safe online.
14. Refund/Exchange Policy
14.1. No refunds or exchanges allowed. You assume the responsibility for your purchase and no refunds will be issued.